🎉 FREE Delivery on All Orders Over R799! 🚚
Gadget Genius FAQ
What types of gadgets does Gadget Genius sell?
- At Gadget Genius we specializes in a wide range of smart tech: Smart Watches, Portable power Banks, Portable Chargers, Cases & Covers, Mobile Phone Charger, audio & sound (earbuds, speakers, Headphones), gaming gear (keyboards, controllers), solar & batteries, home appliances, automotive accessories, and more. Browse our Shop page for full categories and item specifics. gadgetgenius.co.za/shop/
What shipping options does Gadget Genius offer?
- At Gadget Genius, we offer Free shipping for a minimum order of R799 within South Africa.
- Sensitive Item Shipping – (13–30 Days) at R69
How does Gadget Genius deliver?
- At Gadget Genius, we deliver using CJPacket Ordinary and CJPacket Sensitive – trusted logistics services from our supplier, CJ Dropshipping. These are among the fastest and most reliable shipping options available to South Africa, ensuring your gadgets arrive safely and on time. You’ll receive a tracking number as soon as your order is processed.
How long does shipping take?
- Shipping usually takes 8 to 15 business days to South Africa, depending on your location and customs processing.
- We also have a handling time of 1 to 3 business days before dispatch, during which we confirm your order and prepare it for shipping. You’ll receive a tracking number as soon as your order ships.
How will I know my order is on the way?
- You’ll receive a tracking number via email or WhatsApp.
Can I return my order?
- Only if your item is damaged, wrong, or didn’t arrive after 45 business days
Can I cancel after placing an order?
- Yes — but only within 12 hours after checkout. After that, we can’t cancel if the item has shipped.
What if I don’t receive my item?
- No stress. If your order hasn’t arrived in 45 business days, we’ll issue a full refund or replacement.
Do you deliver everywhere in South Africa?
- Yes! We deliver to all 9 provinces: Gauteng, Western Cape, Eastern Cape, KZN, Limpopo, Mpumalanga, North West, Free State, and Northern Cape.
How do I use the wireless charger mouse pad?
To use the wireless charger mouse pad, simply connect it to a power source using the included USB cable. Place your Qi-enabled device on the charging logo area. It will start charging automatically.
Do offer cash on Delivery?
Unfortunately we do not offer cash on delivery